Wednesday 31st July 2019
There has been an incident to the practice generic email account email@example.com where emails may have been sent to patients from a third party. Anyone who has received an email from the surgery that was clearly not from us, please can you call in and let a member of the reception team know.
In conjunction with the NHS Mail security team, NELCSU who are commissioned to manage the practice IT systems, have launched an investigation; we believe at this time that no sensitive confidential data has been compromised.
The practice sincerely apologises for any inconvenience caused and all those affected will be written to post investigation.