Consultations are by appointment at the surgery. You can make appointments by:
- Calling in at the surgery
- Telephoning the surgery
- Using our Online Appointments service
Note that we do not accept appointment requests via email. In order to use the online service, you must first register. See Register for Online Services for details of how to register.
The Reception Team will do their best to satisfy all requests to see the Doctor, appointments are available up to 6 weeks in advance.
On arrival at the surgery, please report to the Receptionist or use the Touch Screen, otherwise the Doctor will not know you have arrived.
Urgent cases are seen on the day but please do not abuse this facility. If you require an Urgent appointment you may be asked for an indication why you want to see the Doctor urgently, this is because a Nurse Practitioner, who is able to prescribe, runs a clinic for minor illness alongside the Doctor each day and it may be more appropriate for you to be given an appointment with them.
If you cannot keep your appointment, please let the Receptionist know as soon as possible. Appointments are in great demand and someone else may benefit from your cancellation.
Remember, if you need advice you can call NHS 111.
You do not always need a face to face consultation. You can request a telephone consultation for the following:
- To discuss test results;
- To discuss progress reports;
- To discuss hospital appointments;
- On general administration matters.
To request a telephone consultation, please call the reception. You will be asked to provide appropriate contact details including one or more telephone numbers and you will be advised of an approximate time the Doctor will call.
If you have a serious medical emergency, call 999.